Privacy Policy

Who We Are

Tirodex Technologies (Pty) Ltd provides Information, Communication and Technology (ICT) services, specialising in ICT procurement, data privacy, compliance, risk, and governance.

Visit our website at www.tirodex.com to learn more about our services.

Data Collection, Usage & Privacy

This Privacy Policy explains how we collect, use, and protect information in connection with our services, and is intended to provide transparency around our data practices.

We are committed to respecting and protecting the privacy of everyone we interact with, and to fostering trust in online engagement. We support and adhere to relevant industry guidelines on data privacy and online advertising.

Newsletter Subscribers

If you opt in to our newsletter, we collect your name and email address. We use this information to share valuable insights, special offers, and updates with you. From time to time, we may also use it to share news about promotions or services that may be of interest.

Personal Information

Information submitted through our website's contact form including your name, phone number, and email address (among other details you may provide) is used to respond effectively to your enquiry. This information is stored in our password-protected email accounts and CRM software. You will not be added to any mailing list unless you opt in separately.

We do not share your personal information with any external party without your written consent. You may request to correct, update, or delete the personal data you've submitted by contacting us via email or our contact form.

Any documents or images uploaded to our website are stored on Tirodex Technologies' cloud storage, in a dedicated and secure folder. Access to this data is strictly limited to authorised personnel.

Lawful Basis for Processing

In line with the Protection of Personal Information Act 4 of 2013 ("POPIA"), we only process your personal information where we have a valid lawful basis to do so. Depending on the context, this includes:

• Consent – where you have opted in for example to receive our newsletter or to have comment details saved in a cookie.

• Contractual necessity – where processing is required to respond to your enquiry or to provide a service you have requested.

• Legitimateinterest – where processing is necessary for our legitimate business interests (such as improving our services or securing our systems), provided this does not unjustifiably infringe on your rights.

• Legal obligation – where we are required to process or retain information to comply with applicable laws.• We only collect personal information that is adequate, relevant, and limited to what is necessary for the purpose described in this policy, and we do not retain it for longer than necessary.

Security

We take the security of personal data seriously and are committed to complying with applicable data protection laws. We implement and maintain appropriate technical and organisational measures to protect the security and confidentiality of personal data. Our website is hosted in a secure server environment protected by a web application firewall and other advanced security measures designed to prevent unauthorised access or interference.

Encryption

All connections to and from our websites are protected using transport layer encryption via SSL certificates (HTTPS). All new websites and web applications (including business management systems) that we develop are issued SSL certificates.

Cookies

Cookies are small files that store limited data on your browser to enhance your online experience. These cookies are anonymous and do not pose any risk to your device or data.

You can adjust your browser settings to refuse or limit the use of cookies. Most browsers accept cookies by default, but you can configure yours to reject all cookies or notify you when a cookie is being set.

If you leave a comment on our site, you may opt to have your name, email address, and website saved in a cookie for your convenience, so you don't have to re-enter these details when commenting again. If you visit our login page, we set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

External Websites

Some pages on our site may include links to external websites. These sites may collect data about you, use their own cookies, embed third-party tracking, and monitor your interaction with embedded content including tracking based on any account you're logged into on that external site.

These external websites are not operated by us, and we recommend reviewing their privacy policies directly. We have no control over, and assume no responsibility for, how these third parties handle your information.

Analytics

We use Google Analytics to help us understand website usage, and we adhere to Google's Analytics Terms of Service in doing so.

If you leave a comment, that comment and its associated metadata are retained indefinitely. This allows us to recognise and automatically approve legitimate follow-up comments, rather than holding them in a moderation queue.

If our website offers user registration, any personal information provided during registration is stored in the user's profile. Registered users can view, edit, or delete their personal information at any time (with the exception of their username). Website administrators may also view and edit this information where necessary.

Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

• Be informed that your personal information is being collected and processed, and for what purpose.

• Access the personal information we hold about you.

• Request correction or updating of any personal information that is inaccurate, outdated, incomplete, or misleading.

• Request deletion or destruction of personal information that we are no longer authorised to retain.

• Object to the processing of your personal information, including for direct marketing purposes, on reasonable grounds.

• Withdraw consent at any time where processing is based on consent (for example, unsubscribing from our newsletter), without affecting the lawfulness of processing carried out before withdrawal.

• Lodge a complaint with the Information Regulator (South Africa) if you believe your personal information has been processed unlawfully.

To exercise any of these rights, please contact us using the details below or via our contact form.

Information Officer

In accordance with POPIA, Tirodex Technologies (Pty) Ltd has appointed an Information Officer responsible for ensuring compliance with data protection law and for handling requests relating to your personal information. 

Information Officer: Eugene Weimers
Email: Eugene@tirodex.com
Phone: +27 83 326 4749

You may also lodge a complaint with the Information Regulator of South Africa in the prescribed manner and form alleging interference with the protection of the personal information of a data subject: 

Website: https://inforegulator.org.za
Email: POPIAComplaints@inforegulator.org.za

Updates to This Privacy Policy

We may update this Privacy Policy from time to time by revising this page. Please check back periodically to stay informed of any changes.

This Privacy Policy is governed by the laws of the Republic of South Africa. If you have any questions, please feel free to contact us. 

Last updated: 01 July 2026